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Updated on 5/4/07
Dear Pet
Parent,
The past few weeks have been extremely hard on companion animals and their
families. It seems that every few days, we receive news of additional pet food
recalls.
A recent wave of recalled pet foods – including foods made by Blue Buffalo,
Costco, Natural Balance, Royal Canin and others – was due to contaminated rice
protein concentrate. None of our products include this ingredient.
Menu Foods has further expanded their extensive recall to include other
products that were cross-contaminated by wheat gluten containing melamine. And
the contaminated rice protein concentrate was used in facilities operated by
American Nutrition. None of our products are manufactured in any of the
facilities where these contaminated ingredients were used. There is absolutely
no danger that our foods were contaminated.
And, as you are probably aware, chickens have been fed the contaminated pet
food product. We have been reassured by the FDA that this poultry is safe for
consumption, not only by companion animals but by humans as well, because the
contaminated food is not being eaten directly by either group. In any case, we
have no reason to believe that these chickens were used in any of our foods.
We are fully confident that our products are completely safe. As you know, we
employ numerous safety and quality controls to ensure the highest quality
products. Our ingredients and foods undergo multiple tests, throughout the
course of the manufacturing process.
All of the more than 5,300 recalled pet food products included contaminated
ingredients imported from China. Again, none of our products include these
contaminated ingredients. Aside from the contamination issue, we consider these
ingredients to be inferior sources of protein, and therefore do not use them in
any of our products. In fact, we have never used these ingredients, and you have
our assurances that we never will. Our foods, treats and supplements include
only human-quality ingredients sourced from trusted U.S. suppliers.
For a comprehensive list of recalled pet food products, we encourage you to
visit the FDA’s web site at http://www.accessdata.fda.gov/scripts/petfoodrecall.
Please know that we remain absolutely dedicated to providing products to
ensure the long-term health and happiness of your companion animals.
We look forward to the opportunity to provide for all your companion animal
needs for years to come.
Very best regards,
Trilogy / HealthyPetNet Customer Service
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